ChatGPT Usage Study

Harvard and OpenAI have released the largest study yet on ChatGPT consumer use, analyzing 1.5 million conversations. The research shows that nearly half of interactions involve seeking advice, 40 percent focus on task completion, and only 11 percent center on personal expression. About 30 percent of usage is work-related, while the majority supports personal tasks like writing, planning, and learning. The findings highlight how AI is becoming a daily advisor shaping both productivity and decision-making.